Quick Reference Guide

Visit the International Medical Education Directory (IMED) at https://imed.faimer.org/.

Confirm that the medical school that issued your medical degree or diploma is listed in the IMED directory. If you are a medical graduate, confirm that your year of graduation is listed for your medical school.

Step Two

Have your credit card information available: To process your submission, you will need to provide PCRC with your Visa or MasterCard information and authorization on the “Payment” page in PCRC-Online.

Note: Payments can ONLY be submitted through your online account with a credit card. No other form of payment will be accepted. For those who do not wish to use credit, prepaid Visa and MasterCard are available and are accepted by PCRC for online payment. The prepaid credit card can be found on the Visa and MasterCard websites.

Printer access: Ensure that you have access to a printer since you will be required to print several forms and cover sheets as you go through the application process.

Internet and e-mail access: During the registration and application process, you will receive e-mails from PCRC; therefore, you will need access to an e-mail account.

Step Three

Collect original documents: PCRC recommends that, prior to starting the SVR process, you gather together the original documents that you will need to have source verified.

The documents you need to have source verified will depend on the requirements of the medical regulatory authority(ies) or medical organization(s) you wish to present your documents to. Please refer to their respective websites for complete and up-to-date information on the documents you will need to submit for source verification. Visit the “Links” page at www.pcrc.org to access these websites.

Note 1: Correct completion of Step Three will save you considerable time, effort, and additional fees.

Note 2: Please DO NOT submit original medical credentials, identity, or supporting documents* to PCRC as they will not be returned to you. Send only certified copies of your original documents. See Step Seven for more information.

*You must, however, send the original Certified Identity Confirmation form (if required) and Release form (see Step Seven for more information).

Step Four

Register for a PCRC-Online account on the PCRC website.

• Go to www.pcrc.org and click on the “New User” button on the bottom left of the Home page.

• You must agree to the “Privacy Statement and Terms of Use” by clicking on “I agree” at the bottom of the screen.

• You will then complete the account registration process. You must accurately enter all information on this page, paying special attention to the current legal name you provide, which must be entered exactly the same as the name on your identity document and must be consistent for all your documents.

• In relation to the question, “Do you have a medical degree?”, you must answer, “Yes,” only if you have graduated from medical school; i.e., you have completed all requirements for awarding and/or receipt of the FINAL medical degree. Visit the “Are you a graduate or a student?” page at www.pcrc.org for more information

• Once registration is complete, you will receive an e-mail from PCRC with your username, PCRC ID number, and temporary password, and you will be redirected to the PCRC Log In page.

Step Five

Log into your PCRC-Online account.

• Using your username and the temporary password that was e-mailed to you, log into your PCRC-Online account. As soon as you are logged in, you will be asked to change your password to one that is easier for you to remember.

• Take note of your username, password, and PCRC ID number as they will be needed later when logging into PCRC-Online or when communicating with PCRC.

Step Six

Complete the SVR submission process.  
Once you have logged into PCRC Online, from the Home page, click on “CREATE SVR” to begin the process.

• Use the “Next Step” links on the right of each page to take you through the process. “Next Step” will lead you to the correct next page in the process of creating your SVR. You do not need to click on the items in the SVR Menu if you use “Next Step.”

• If you have not finished creating and have not yet submitted your SVR, and you want to change some of the information you have entered:
• from the Main Menu on the left, click on “SVR List”;
• click on “Edit” to change any data in your unfinished SVR.

Document Selection page
On this page, you will need to identify the documents you will be sending to PCRC based on the requirements of the medical regulatory authority(ies) or other medical organization(s) to whom you are applying. (See Links page at www.pcrc.org).

Please note that for application to write the Medical Council of Canada Evaluating Examination, the usual minimal medical document requirement is a certified copy of your medical degree/diploma, with translation, if applicable.

Note: If you are a medical student, the medical degree/diploma is not required.

Personal and Contact Information – Confirmation page
On this page you will need to click on the two (2) checkboxes to confirm the information presented here. If you need to make changes to the Personal information on this page, you will need to contact PCRC. If you need to make changes to the Contact information, you may do so by clicking on "Contact Info" in the Main Menu on the left.

Document Information pages (Medical degree/diploma, Medical transcript, Internship, Postgraduate training, Specialty certificates, License/registration)

You must enter information regarding the documents you will be sending to PCRC as identified on the “Document Selection” page.

Identity page
If you are required to submit the Certified Identity Confirmation form accompanied by an identity document (see Cover Sheets page below), you will need to indicate the type of identity document you will submit in your mail-in package.

External identifiers are optional. If you do have these numbers and can provide them, they may help facilitate the SVR process. For more information on the external identifiers, click on the Help icon

on the Identity page.

Cover Sheets page
On the “Cover Sheets” page, you will see a list of the cover sheets and forms you will need to print for the mail-in portion of the SVR process. Please print the following documents from the "Cover Sheets" page:

• A cover sheet for EACH document you will send to PCRC.
  
  Note: Attach each cover sheet to your document with a paper clip. Do not staple cover sheets to documents.

• The Consent to Release of Information for Credentials Verification form (“Release” form), which must be completed, signed and submitted for each and every SVR.

• The Certified Identity Confirmation (CIC) form, if it appears in the list of documents on the Cover Sheets page. If you have already submitted a CIC form to PCRC for a previous SVR or to the Medical Council of Canada for an examination application, PCRC will already have your CIC form on file, and you will not be required to submit another one. If that is the case, the CIC form will not appear in your list on the Cover Sheets page

• A cover sheet for your identity document if it appears in the list of documents on the Cover Sheets page. The identity document must accompany the CIC form if it is required (see above).

Terms and Conditions page
As part of the SVR process, you will be required to read and accept the Credentials Verification Terms and Conditions.

Payment page
You will need to pay the applicable fees by Visa or MasterCard at the time of submitting your online SVR.

Courier/Mailing Instructions page
Please note the different addresses depending on whether you are sending your package by courier or by regular mail.

At the bottom of this page is the link to the "Document Sharing" page.

Document Sharing and Share Documents pages

These pages are particularly important as it is here that you must select the organization(s) with whom you would like to share your documents.

Note: You must select to share your Personal Information in order for an organization to be able to view your profile and your shared documents.

• On the “Share Documents” page, you must read the Consent to Share Information statement and agree by checking the first check box under the Consent to Share Information window.

• Save by clicking on “Save” at the bottom of the page.

• Your SVR is now complete.

Step Seven

Document checklist:

• Consent to Release of Information for Credentials Verification (“Release”) form
  This form is required for submission with every SVR. After printing this form, you will need to print your name, and sign and date it at the bottom. It does not need to be certified.

• Certified copies of the medical documents you chose to submit on the Document Selection page
  Each medical document must be copied and certified by an acceptable certifying official (see Certification Requirements below). Print a cover sheet for each medical document from the Cover Sheets page and attach the cover sheet by paper clip to the certified copy.

The following documents are also required if you have not already submitted them to PCRC for a previous SVR or to the Medical Council of Canada for an examination application:

• Certified Identity Confirmation (CIC) form
  After printing this form from the Cover Sheets page, you must complete it in the presence of an acceptable certifying official (see Certification Requirements below).

• Certified copy of the identity document
  A certified copy of your identity document must accompany the CIC form, if you are required to submit one. The copy of your identity document, if required, must be certified by an acceptable certifying official and attached by paper clip to the identity document cover sheet.

Certification Requirements:
Print a copy of the Certification Requirements to take with you to the certifying official.

It is important that you yourself read and understand PCRC’s certification requirements before having your documents certified. Incorrect certification results in delays.

You may also want to print and take with you the Certification Sample document as an example of correct certification. You will need to obtain certified copies of:

• all the medical documents you wish to submit to PCRC,
• the Certified Identity Confirmation form, if required,
• your identity document (usually a passport), for submission with the Certified Identity Confirmation form, if required.

Note: Do not send original documents to PCRC. Read the instructions in the Certification Requirements document including the information on who is considered an acceptable certifying official, and take this document with you to the official who will certify copies of your documents.

Translation Requirements (if applicable):
If your documents are in a language other than English or French, you will need to print a copy of the Translation Requirements document and take it with you to the translator.

You may also want to print out and take with you the Translation Sample document as an example of correct translation procedure.

Please note that only certified translators are acceptable.

Read the instructions on the Translation Requirements document for more information on who is considered an acceptable translator.

If you have documents that require certification AND translation:

• obtain the certification first;
• then have the certified copies of the documents translated.

If translation is required, the translator will need to sign, date, and officially bind the translations and the certified copies.

Step Eight

Submit your Mail-in Package
Ensure that your courier or mail-in package includes all documents related to your SVR:

• For each document, you will need to include:
• printed cover sheet,
• one certified copy,
• translation, if applicable
• Consent to Release of Information (“Release”) form (completed and signed)

If applicable, include also:

• Certified Identity Confirmation form (completed, with photographs, and certified)
• Identity document(s) (one certified copy)

Place your complete set of documents in an envelope and send to:

• If sending by courier (or any other service requiring a signature upon delivery):
Physician Credentials Registry of Canada
100-2283 St. Laurent Blvd
Ottawa ON K1G 5A2
CANADA

• If sending by regular mail:
Physician Credentials Registry of Canada
P.O. Box 8234 Stn "T"
Ottawa ON K1G 3H7
CANADA

Step Nine

Continue to check the status of your SVR periodically.

• Log in to your PCRC-Online account
• From the Main Menu on the left, click on “View Report.” This will display and list the status for each document submitted.

Your documents have been accepted by PCRC when they show a review status of “Review Performed – Reviewed.”

The source verification process is complete when all of your medical credential documents show a source verification status of “Verification Returned – Pass.”

Please check the Status Legend for more information on the statuses in PCRC-Online.